HH DISTRO PRIVACY POLICY

1. Overview & Scope

This Privacy Policy explains how HH Distro collects, uses, stores, and protects personal and business information provided through our website, wholesale application portal, and ordering systems. As a B2B wholesale distributor, our information collection is tailored toward verifying commercial entities and executing wholesale transactions.

2. Information We Collect

We collect information necessary to establish wholesale accounts and fulfill orders:

• Commercial Entity Data: Legal business name, DBA, Federal Employer Identification Number (EIN), state resale certificate, and tobacco/hemp retail licenses.
• Contact Details: Authorized buyer name, business email address, telephone number, and commercial shipping and billing addresses.
• Age & Identity Verification: Government-issued identification or third-party verification records required to confirm that buyers are at least 21 years of age.
• Transaction & Order History: Products purchased, quantities, invoices, delivery tracking, and payment method details (processed securely via PCI-DSS compliant third-party gateways).

3. How We Use Information

Your information is used strictly for legitimate commercial business purposes:

• Verifying wholesale buyer eligibility and regulatory licensing compliance.
• Processing wholesale orders, invoices, and coordinating commercial pallet or parcel shipping.
• Providing order notifications, shipping updates, and customer support.
• Protecting against fraud, unauthorized account access, and illegal product distribution.

4. Information Sharing & Third Parties

HH Distro does not sell, rent, or trade your business or personal data. We only share information with authorized operational service providers under strict confidentiality agreements:

• Freight & Delivery Carriers: Commercial freight carriers (LTL) and parcel services (FedEx) to deliver your merchandise.
• Payment Processors: Secure financial institutions and merchant processors for credit card or ACH settlement.
• Regulatory & Legal Authorities: Where required by applicable federal or Texas state law or lawful subpoena.

5. Data Security & Storage

We implement industry-standard encryption, SSL/TLS protocols, and access controls to safeguard your data. While no internet transmission is 100% immune from vulnerabilities, we maintain administrative and technical controls to protect account credentials and licensing documents.

6. Contact Us Regarding Privacy

For questions or requests concerning your business data: