WEBSITE TERMS AND CONDITIONS

1. Introduction & Definitions

For purposes of these Terms, “HH Distro,” “Company,” “we,” “our,” and “us” refer to HH Distro. “Website” refers to this website, together with any related webpages, online services, or applications operated by HH Distro.

HH Distro may revise these Terms and Conditions from time to time. Updated terms become effective when posted to the Website unless otherwise stated. Continued use of the Website following an update constitutes acceptance of the revised Terms.

2. Business-to-Business / Wholesale Use

HH Distro is a wholesale smoke, vape, and related-products distributor located in Dallas, Texas.

The Website is intended primarily for legitimate retailers, wholesalers, distributors, and other qualified businesses. HH Distro may require customers to provide a valid business license, resale certificate, sales-tax permit, tobacco-related license, or other documentation when applicable.

Providing false, fraudulent, expired, or misleading business information may result in rejection or cancellation of an account or order.

HH Distro reserves the right to approve, deny, suspend, or terminate wholesale accounts when reasonably necessary to comply with applicable laws, payment requirements, manufacturer restrictions, or these Terms.

4. Customer Responsibility and Local Laws

Customers are responsible for determining whether products purchased from HH Distro may lawfully be possessed, purchased, resold, distributed, marketed, or offered for sale in their jurisdiction.

Laws and regulations concerning tobacco, nicotine, vapor products, hemp-derived products, smoking accessories, and other products can vary by federal, state, county, and municipal jurisdiction and may change over time.

The availability of a product on the Website does not constitute a representation that the product may legally be sold or possessed in every jurisdiction.

Customers are responsible for obtaining and maintaining all licenses, permits, registrations, tax certificates, and other authorizations required for their businesses.

HH Distro reserves the right to restrict products, destinations, customers, or transactions when necessary for legal or compliance reasons.

5. General Terms

HH Distro reserves the right to refuse or cancel service or orders where permitted by law.

You may not use the Website or products purchased through the Website for unlawful purposes.

You agree not to interfere with the Website’s security, operation, networks, servers, or other technical systems.

Information submitted through the Website must be accurate and current. You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

6. Product Information

HH Distro makes reasonable efforts to display accurate product descriptions, photographs, specifications, flavors, quantities, pricing, and other information.

However, packaging, colors, specifications, ingredients, product designs, and other characteristics may be changed by manufacturers without notice. Product photographs are provided primarily for identification and illustration.

HH Distro does not guarantee that every product description, photograph, price, specification, inventory quantity, or other piece of Website information will always be complete or error-free.

We reserve the right to correct errors or inaccuracies and to update product information at any time.

7. Pricing and Availability

Prices and availability are subject to change without notice.

HH Distro may modify prices, promotions, discounts, quantities, minimum-order requirements (MOQs), shipping charges, or product availability.

If an order contains a pricing, inventory, typographical, or other material error, HH Distro may correct the error or cancel the affected portion of the order.

Submitting an order does not guarantee acceptance. Orders are subject to verification, payment approval, inventory availability, compliance requirements, and acceptance by HH Distro.

8. Order Cancellation

HH Distro may cancel or limit an order when reasonably necessary because of inventory shortages, payment issues, suspected fraud, age-verification problems, licensing issues, pricing errors, shipping restrictions, manufacturer restrictions, or applicable laws.

When an order is canceled after payment has been collected, any refund owed will generally be returned using the applicable payment method, subject to the policies of the payment processor or financial institution.

9. Shipping

Shipping estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

HH Distro is not responsible for delays caused by carriers, severe weather, incorrect addresses supplied by customers, government actions, customs procedures, natural disasters, or circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Additional restrictions may apply to shipments containing tobacco, nicotine, electronic cigarettes, vapor products, batteries, hemp-derived products, or other regulated merchandise.

HH Distro may decline to ship a particular product to a destination when shipping or sale would violate applicable laws, carrier policies, or compliance requirements.

10. International Orders

When international shipping is offered, international customers are responsible for determining whether products may lawfully be imported into their destination country.

Customers are responsible for customs requirements, import permits, duties, taxes, brokerage fees, and other charges imposed on international shipments.

HH Distro is not responsible for delays, seizures, confiscations, rejected imports, or additional charges resulting from customs or government authorities when such circumstances are outside HH Distro’s reasonable control.

International orders may be subject to separate return or final-sale policies disclosed at checkout.

11. Returns & Sanitary Policies

Returns are subject to HH Distro’s current Return and Refund Policy.

Certain products may not be eligible for return after opening or use for health, hygiene, safety, regulatory, or manufacturer-policy reasons. This includes, depending upon the product, e-liquids, disposable devices, cartridges, pods, coils, atomizers, mouthpieces, consumables, and other products that cannot reasonably be resold after opening.

Products that have been used, modified, damaged after delivery, or otherwise altered may be ineligible for return.

Nothing in these Terms eliminates any rights that cannot legally be waived.

12. Manufacturer Warranties

Unless HH Distro expressly provides its own written warranty for a particular product, manufacturer warranties are administered by the applicable manufacturer.

HH Distro generally distributes finished products manufactured by third parties and does not manufacture those products merely by offering them for sale. Warranty coverage, if any, is determined by the applicable manufacturer and its warranty terms.

13. Accuracy of Information

Information provided through the Website is intended for general commercial and product-information purposes.

Although HH Distro makes reasonable efforts to provide accurate information, we do not guarantee that all Website information will always be complete, current, or error-free. Customers should review manufacturer information and applicable laws when those sources are relevant to a purchasing or resale decision.

Historical information appearing on the Website may no longer reflect current products, regulations, prices, or availability.

14. User-Generated Content

The Website may permit customers or third parties to submit reviews, comments, photographs, feedback, or other material. Opinions expressed in user-generated content belong to the individual submitting the content and do not necessarily represent the views of HH Distro.

HH Distro may remove content that violates these Terms, applicable law, intellectual-property rights, or Website policies.

15. Prohibited Uses

You may not use the Website to engage in unlawful activity; violate applicable federal, state, or local laws; provide fraudulent or misleading information; infringe intellectual-property rights; distribute malicious software; attempt unauthorized access to systems or accounts; collect personal information unlawfully; interfere with Website security; impersonate another person or business; or use automated methods to abuse or disrupt the Website.

HH Distro may restrict or terminate Website access for violations of these requirements.

16. Third-Party Services and Links

The Website may contain links to websites or services operated by third parties, including payment processors, shipping providers, manufacturers, age-verification companies, and other service providers.

Those services operate independently and may have their own terms and privacy policies. HH Distro does not control third-party websites and is not responsible for their independent content, availability, privacy practices, or actions except to the extent responsibility cannot legally be excluded.

17. Intellectual Property Rights

Unless otherwise indicated, the Website and its original content—including HH Distro’s logos, graphics, photographs, text, Website design, software, and other materials—are owned by or licensed to HH Distro and are protected by applicable intellectual-property laws.

Third-party trademarks, product photographs, brand names, and other intellectual property remain the property of their respective owners. Access to the Website does not grant you ownership of Website content.

You may use Website materials for legitimate purchasing and business purposes consistent with these Terms. Unauthorized reproduction, resale, publication, distribution, modification, or commercial exploitation of HH Distro’s proprietary Website content is prohibited.

18. Warranty Disclaimer

To the fullest extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis.

HH Distro does not guarantee that the Website will always operate without interruption, delay, security issues, technical problems, or errors.

Third-party products are subject to the representations and warranties, if any, provided by their respective manufacturers. Nothing in this section excludes warranties or legal protections that cannot lawfully be excluded.

19. Limitation of Liability

To the fullest extent permitted by applicable law, HH Distro and its owners, officers, employees, affiliates, agents, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of the Website or products purchased through the Website when such liability may legally be limited.

This may include lost profits, lost revenue, loss of business opportunities, loss of data, or similar losses. These limitations apply only to the extent permitted by applicable law. Some jurisdictions do not permit certain exclusions or limitations, in which case those limitations may not apply.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless HH Distro and its owners, officers, employees, affiliates, agents, contractors, and service providers from third-party claims, liabilities, damages, costs, or reasonable attorneys’ fees arising from your violation of these Terms, violation of applicable law, infringement of another person’s rights, or unlawful resale or distribution of products purchased from HH Distro.

21. User Data & Privacy Policy

HH Distro may maintain information submitted through or generated by use of the Website for legitimate business, security, compliance, transaction, and Website-management purposes.

Treatment of personal information is governed by HH Distro’s Privacy Policy. Customers are responsible for maintaining copies of information they independently require for their business records.

22. Electronic Communications and Signatures

By using the Website, submitting electronic forms, creating an account, placing an order, or communicating electronically with HH Distro, you consent to conducting transactions electronically where permitted by law.

Electronic communications, confirmations, notices, records, contracts, and signatures may satisfy requirements that communications or records be provided in writing to the extent permitted by applicable law.

23. Severability & Termination

If a provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue in effect.

These Terms remain effective while you use the Website. You may stop using the Website at any time. HH Distro may suspend or terminate Website access or an account for violations of these Terms, fraudulent activity, nonpayment, legal or regulatory requirements, or other legitimate business reasons permitted by law. Obligations and liabilities that by their nature should survive termination will continue after termination.

24. Choice of Law & Jurisdiction

These Terms and your use of the Website will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where federal law applies or applicable law requires otherwise.

To the extent a dispute may legally be required to proceed in a particular venue, the parties agree that applicable state or federal courts located in Dallas County, Texas will have jurisdiction, subject to any mandatory legal requirements to the contrary.